Billing and Insurance Information

We require your co-payment, deductible if not met, and co-insurance at the time of your visit. In addition to cash and checks, we also accept VISA, MasterCard, Discover, Care Credit, and American Express.

Northside/Northpoint is a division of Atlanta Women’s Health Group (AWHG), and you will receive your statement from the AWHG Central Billing Office. If you have insurance payment questions or need assistance with your account balance, please call 800-250-6378 in our Central Billing Office.

LAB Related Billing Questions

If you have questions about your bill, please call the number provided on your statement.

Billing for Laboratory procedures: All laboratory procedures are billed separately from your office visit. You could receive a laboratory bill from any of the following:

Phytest: 404-943-0205
LabCorp: 1-800-845-6167
Quest: 1-800-326-4756

If you have Genetic testing done, you could also receive a bill from one of the other entities listed above. If you receive a bill from one of the labs listed above, please call the listed number for questions. If you still have a question and need additional help, please do not hesitate to call our office.

AWHG NIPT – call the office

NIPT bill with Labcorp – call 1-844-799-3243

Natera – Horizon Keon Newson Account Service Representative:
[email protected]
Phone: 843-834-6160

We participate with the following insurance plans:

Aetna-HMO, PPO, POS, Aetna Premier Care Network
Aetna-Non HMO
Aetna CVS Health Plan *Go by the “network” that is listed on the card. If QHP (Gold, Silver, Bronze) is on card – AWHG is NONPAR. If HMO or PPO is on card, AWHG is PAR.
Aetna-EMORY Health Plan – AWHG is a TIER 2 provider
BCBS (PPO, HMO, HPN, PAR, Anthem Health Access Plans, Pathway Gold, Silver, Bronze plans, Pathway Guided Access HMO (gatekeeper product), PATHWAY X Guided Access HMO exchange products (gatekeeper product), BLUE DIRECT, BLUE OPEN ACCESS)
BCBS – HPN – High Performance Network (effective 1-1-21)
BCBS – PATHWAY X – Guided Access HMO -Exchange Products
BCBS GA Alternative Network-(same as Open Access-AWHG is in-network)
Beech Street / MultiPlan and PHCS
CareSource Marketplace/Exchange plan (Gold, Silver, Bronze)
Choice Care Network-Humana’s national network
Cigna-Cigna products include HMO, PPO, Open Access Plus, Cigna & Oscar Open Access Plus Plan
Cigna & Oscar Open Access Plus Plan (Exchange/Marketplace plan)
Cigna-Piedmont employees 2023-We can see Piedmont Choice plan-Cigna Open Access Plus-We are Tier 2. We cannot see Piedmont Exclusive plan.
Cigna-EPO, Local Plus, Simple Choice, Cigna Connect Bronze, Silver, Gold -AWHG is NON PAR
*ID cards with Cigna Pathwell Specialty Network- if we are PAR with the plan listed on the front of the card (i.e.HMO, PPO) then we are PAR with the exception of providing infusion & specialty drugs
ClaimsDoc – (for Kings Ridge Christian School, City of Hapeville, etc..)
Coventry HMO
Coventry Health Care National Network
Custom Design Benefits
First Health Network
Health One Alliance (PPO)
Health One Alliance (HOA Network which is their PPO)
Humana HMO, HMO X, POS, NPOS, PPO
Humana-HMO, PPO, OPEN ACCESS, PREFERRED OPEN ACCESS, AND PREMIUM MANAGER PLUS, POS, and all HUMANA CHOICE CARE.
Humana Tricare – Tricare Standard and Tricare Prime
Kaiser – Dual Choice PPO patients
MDI Healthcare Solutions (formerly Medical Partners of America network for MAG Mutual employees only)
Mercer University – P1 Network Patient First Network
MULTIPLAN (merged with PHCS and BeechStreet – 2011)
MULTIPLAN discount program (Value Point) – Optum Health Allies, United Health Allies, Health Allies, AARP
Northside Health Network (our physicians are considered Tier 1)
Northside Hospital employee benefit plan – 2024- employee plan uses Northside Health Network and Anthem’s physician network called Blue Open Access POS – our physicians are considered Tier 1
NovaNet
PHCS (PPO and Open Access) / merged under BeechStreet and Multiplan in 2011
Uni Care
PPO Next/Healthstar
Priority Health HMO (BCBS)
Principal
Oscar – all Oscar metal tier plans (Oscar Gold, Silver, & Bronze)
Partners Direct Health – AWHG is participating as of 4/1/2020 – (largest client is Signature Healthcare)
P1 Network-Patient First Network – Mercer University
Quik Trip
Signature Healthcare – (see Partners Direct Health)
Tricare- Tricare Select, Tricare Prime, Tricare Young Adult
United Healthcare – HMO, PPO, Navigate, All Savers Alternate Funding Plan, W500 Benefit plan
United Healthcare – Marketplace/Exchange plans – Gold, Silver, Bronze

Billing and Insurance Information

LAB Related Billing Questions

We participate with the following insurance plans:

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